Welcome to Myngle.com!
We're excited by the great response to Groupon and can't wait to welcome you to one of our classes.
What are the next steps?
In order to make things go smoothly we kindly ask you to read through our FAQ before contacting us personally.
Of course, if you are in need of immediate assistance, and the below does not give you the information you are looking for, feel free to contact us at our Dutch number: +31 (0) 20 468 8288. Or contact us at [email protected] and we will be happy to help.
FAQ:
> Which languages can I study with my Groupon Voucher?
Your Groupon Voucher can be used for all the offered languages on Myngle, but the digital textbooks are only available for the following languages: English, Chinese (mandarin), Arabic (Egyptian), French, Spanish, Dutch, Italian, Russian and German
> How do I enroll for a class?
Once you have entered your voucher code and your registration as a student is complete you will be able to see your three credited lessons on your "MyMyngle" page. From this page you will also be able to select a teacher that is available for the language you have chosen.
> I am already past beginner level, what can I do?
The digital textbook is specially designed for a basic level. If you are already past basic level, then these lessons might prove to be a bit too easy for you. However, you can always take this opportunity to get yourself acquainted with a new language or ask your teacher to use some of his own lesson material for a more advanced level. The digital textbooks can not be changed and are only for basic level.
> What happens if I do not take all of my lessons in time?
Unused lessons will be forfeited, so be sure to take all your lessons before your package expires.
> When will I receive my Digital Textbook?
As soon as you have entered your Groupon Code above and registered as a student on Myngle you can download your digital textbook in the download section of your account.
> What happens if I miss a class?
Just like in a regular school, missed classes cannot be made up. Please keep in mind that our teachers are reserving their time to teach you. You can reschedule or cancel classes without any consequences provided it is done at least 12 hours before the time of the class. You won't lose any money if you reschedule or cancel in time.
> What do I need to know before entering the classroom?
All Myngle's live lessons are in Myngle's virtual classroom. Most teachers use skype to communicate with you, so download the free software on skype, before you enter the classroom. On your personal homepage you will see your next lesson. As soon as the teacher opens the classroom, you can click on "enter classroom" to enter. The teacher will explain to you how the lesson will proceed. Read more
> How do I book a trial lesson?
Enter your Groupon voucher code above and continue to register as a student. After this you will be given the option to select a teacher for your first free trial lesson. A total of 2 free trials can be booked. We offer you a free trial to select the best teacher for you; you can only take 1 free trial lesson per teacher. You can choose from all of these teachers.
> How do I book a lesson?
Once you have entered your voucher code and your registration as a student is complete you will be able to see your credited lessons on your "MyMyngle" page. From this page you will also be able to select a teacher that is available for the language you have chosen.
Student on Myngle